Regulations

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• ESS Leysin declines all responsibility in case of accidents.

• Lift passes are not included in the course price. (Children under 6 years old: free).

• The meeting place and course schedule must be respected.

• For group activities, the instructor is not obliged to wait for latecomers. For private lessons, the instructor is not required to extend the duration of the lesson to make up for late arrivals.

For group lessons:

• If the student’s technical level, upon arrival, does not match the chosen course level, ESS Leysin reserves the right to transfer the student to a more suitable course level, subject to availability.

• During low attendance periods, two levels or age groups may be combined. Group lessons with fewer than 4 participants will be reduced by 1 hour per day. To make groups as homogeneous as possible, the maximum number of students per group may occasionally exceed the announced limit. These adjustments do not entitle participants to refunds or compensation.

• The course duration includes travel and waiting time at ski lifts.

• Group lessons are conducted in French and/or English.

• Wearing a helmet is strongly recommended for children. Equipment must be suitable for skiing: warm clothing, ski goggles, gloves, and sunscreen. (For freestyle courses: helmets and back protectors are mandatory).

Changes / Cancellations / Refunds

• Lessons take place regardless of the weather, and weather conditions are not grounds for cancellation or rescheduling as long as the activity is conducted by ESS Leysin. No refunds, rescheduling, or compensation will be provided.

• For group and private lessons, course reservations can be modified based on availability at least 24 hours in advance.

• Any lesson cancellation will be fully refunded if made at least 48 hours in advance. Otherwise, the full amount will remain due or non-refundable.

• A lesson will not be refunded or exchanged due to the client’s absence or tardiness.

• In case of a complete closure of the ski lifts, replacement options will be offered. Refunds will not be provided without the "Course Protect" insurance.

Rental Terms

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• The renter must pay for their rentals and deposits in advance or provide enough security.

• The client is responsible for lost, stolen, or broken items. These risks can be covered by paying 10% of the rental amount. Replacement equipment is not insured.

• After 4:00 PM, the rental day is not charged. Upon return, if rented items are returned after 10:00 AM, a full day’s rental fee will be charged.

• The rental duration is a minimum of one day.

• The store declines all responsibility for accidents involving rented equipment.

• Any repairs due to normal wear and tear will be covered by the sports store. For damage caused by misuse (e.g., skiing on roads or gravel), the responsible party will pay for the repairs and the replacement value of the equipment.

• The rental receipt serves as proof of payment and must be presented to return the security deposit.

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General Terms and Conditions – Cours Protect Insurance

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"Cours Protect" is an insurance offered to clients to cover lessons purchased from ESS Leysin in cases of accidents, illness, or when lessons are canceled due to the complete closure of the ski area.

1. Insurer:
   The insurer is ESS Leysin, offering insurance services under the brand "Course Protect."

2. Policyholder:
   The policyholder is any individual who has booked or purchased lessons from ESS Leysin and subscribed to the "Course Protect" insurance.

3. Insured Services:
   "Course Protect" only covers lessons booked or purchased from ESS Leysin.

4. Premium Amount:
   CHF 5 per person per day.

5. Insurance Validity:
   The insurance is valid from the time of purchase and specifically for the duration of the lessons purchased from ESS Leysin. Only the insured person’s lessons are covered by "Course Protect."

6. Contract Scope:
   The insurer guarantees reimbursement or replacement of missed lessons according to the insurance conditions below.

7. Insurance Conditions:
   "Course Protect" covers the aforementioned services in the following cases:

   • Lessons canceled or modified more than 48 hours before the start without justification.

   • Lessons canceled less than 48 hours before the start in the following cases:
     a. In case of an accident involving the insured person, upon presentation of a medical certificate issued during the insurance validity period.
     b. In case of illness of the insured person, upon presentation of a medical certificate issued during the insurance validity period.
     c. In case of complete closure of the ski area.
     d. In specific cases related to COVID-19.

8. Reimbursement:
   Pro-rata reimbursement or lesson replacement must be claimed at the main office of ESS Leysin during the insured person's stay. Only cases of illness or accidents preventing the insured or their relatives from traveling can be processed later by mail or email.

9. Legal Basis:
   This contract is governed by Swiss law. The provisions of the Swiss Federal Act on Insurance Contracts (LCA) and the Code of Obligations (CO) also apply.

10. Exclusions:
    Any situations not mentioned in point 7. Intoxication, intentional acts, deceit, and conscious disregard of official prohibitions are excluded.

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                   Ecole Suisse de Ski Leysin

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